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Posted by: Mandy_H@Summit
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Posted by: dsiewert
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Posted by: Christina_N@Summit
show moreRE: Bill Payment Suggestion
Thank you so much for your suggestion! I'll be more than happy to forward this on as a consideration. As it stands for our technology update coming soon, we don't see this as something currently incorporated, but again thank you for the suggestion, we're always looking for ways to better serve our members.22 days 13 hrs 29 mins 24 secs ago
A suggestion for Summit Bill Payment
I've been using Summit's Bill Payment feature for several years, and I've found it to be a pleasure to use. I've cut my postage to almost nothing, my payments get to their destination on time, and I spend less time paying bills than I previous did.Now, as great an application that it is, I'd like one thing added to it. In 80+% of the situations, I can send a payment and reference an account and everything's fine. But there are some payments which need to be accompanied by another piece of information, usually a form. For example, my license plate renewal showed up today.... I need to return the card with the payment.
So, could Summit add an option to payment through which I could submit a jpeg or pdf that could then be printed and sent with the payment? I'd love to be able to scan my renewal form, upload it with a payment request, and be all done. A feature like this could probably let me address 97% of all payments I need to perform. It doesn't seem monumental to set up such a system, but not even the big banks offer such a feature. Summit could once again be a leader is supporting its community.
Thanks for your consideration.
23 days 5 hrs 57 mins 45 secs ago
Response to "Summit has made checking interest rates more difficult"
We’re very sorry for any frustration this is causing you. We really appreciate your feedback. Summit continues to make changes based on member suggestions and feedback. We will forward yours on to the appropriate area. In the meantime, you can easily find rate information by clicking the link for “Rates” at the top of this page. It brings you to all of the rates we are currently offering.60 days 11 hrs 7 mins 33 secs ago